Frequently Asked Questions

Everything you need to know about your Dimples beauty journey.

Are Dimples products cruelty-free?

Yes, we are committed to ethical beauty. All Dimples products are 100% cruelty-free and never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products for a full refund or store credit.

Can I track my order?

Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your skincare products suitable for sensitive skin?

Most of our products are formulated to be gentle and hypoallergenic. However, we always recommend checking the full ingredient list and performing a patch test before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay.